Privacy Policy

Effective Date: September 1, 2024

Affordables (“we,” “us,” or “our”) operates the website spotshop.com.ng and provides 3D rugs for homes. We are committed to protecting the privacy and confidentiality of our customers’ personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with applicable Nigerian data protection laws, including the Nigeria Data Protection Regulation (NDPR).

By using our website or purchasing our products, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

1. Who We Are

2. Information We Collect

We collect different types of personal information from you, depending on how you interact with our website and services.

  • Personal Identifying Information: Your name, email address, phone number, delivery address, billing address.
  • Financial Information: Payment details for processing transactions (handled securely by third-party payment providers).
  • Technical Information: IP address, browser type, device identifiers, and information about how you interact with our website (e.g., through cookies).
  • Order Information: Details related to your purchases, such as products ordered and shipping information.

3. How We Collect Your Information

We may collect personal information in the following ways:

  • Directly from You: When you provide us with information while creating an account, placing an order, subscribing to our newsletters, or contacting us via email.
  • Automatically: We collect certain technical information automatically through cookies and other tracking technologies when you browse our website.
  • From Third Parties: In certain cases, we may receive information from third-party payment processors or marketing service providers.

4. How We Use Your Information

We use the personal data we collect for the following purposes:

  • Order Fulfillment: To process and deliver your orders, including sending order confirmations, shipping notifications, and invoices.
  • Customer Service: To respond to inquiries, manage returns, and handle other customer support requests.
  • Marketing: To send you updates about new products, promotions, or offers, only with your explicit consent (you may opt out at any time).
  • Website Improvements: To analyze website traffic and performance, improve our website functionality, and ensure a user-friendly experience.
  • Legal Obligations: To comply with applicable laws, tax regulations, and contractual obligations.

5. Legal Basis for Processing Your Data

We rely on the following legal grounds to process your personal information:

  • Consent: Where you have given explicit consent for us to use your personal information, particularly for marketing purposes.
  • Contractual Obligations: Where the processing is necessary for the performance of a contract (e.g., fulfilling an order).
  • Legal Compliance: Where we are required by law to collect or disclose certain information (e.g., for tax purposes).
  • Legitimate Interests: To conduct business operations, improve our services, and communicate with you effectively, provided that your interests and rights do not override these interests.

6. Data Sharing and Disclosure

We will never sell your personal information to third parties. However, we may share your data in the following cases:

  • Service Providers: We may share information with third-party providers, such as payment processors, delivery services, or website hosting services, to enable them to provide their services.
  • Legal Requirements: If required by law or legal process, we may disclose your personal information to law enforcement authorities or government agencies.
  • Business Transfers: If our business is sold or merged with another entity, your personal information may be transferred to the new owners.

7. International Data Transfers

We store and process your personal information within Nigeria. However, some of our third-party service providers may operate outside of Nigeria. When your data is transferred internationally, we ensure that appropriate safeguards, such as data protection agreements, are in place to protect your information.

8. Security of Your Data

We are committed to ensuring the security of your personal data. We employ reasonable and appropriate physical, technical, and administrative measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

9. Retention of Your Information

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. When your personal data is no longer required, we will securely delete or anonymize it in accordance with applicable laws.

10. Your Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the following rights concerning your personal information:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You may request that we correct any inaccurate or incomplete information we hold about you.
  • Right to Erasure: You may request that we delete your personal data when it is no longer necessary for the purposes it was collected, or you withdraw your consent.
  • Right to Restrict Processing: You may request that we restrict the processing of your personal information under certain circumstances.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
  • Right to Object: You may object to the processing of your personal data where we rely on legitimate interests for processing.

If you would like to exercise any of these rights, please contact us at exquisitehandyaccessories@gmail.com. We will respond to your request within 30 days.

11. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activities on our website. Cookies help us improve your experience and enable certain features, such as remembering your preferences or analyzing traffic to the site.

  • Types of Cookies: We use both session and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your device for a certain period or until you delete them.
  • Managing Cookies: You can choose to accept or reject cookies through your browser settings. However, disabling cookies may limit the functionality of the Website.

For more details, please see our [Cookie Policy].

12. Children’s Privacy

Our website and services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such data promptly.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update this policy, we will post the new version on our website and notify you of any significant changes via email or other communication channels.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Affordables
Email: exquisitehandyaccessories@gmail.com

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